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UX Case Study - ICBC Bank Mobile App
Challenge: Multi-languages, Users from different cultures and background
Deliverables: Persona, Journey maps, Conceptual model, Usability testing Report, Wireframes & prototptypes
Role: User Researcher and Designer
The Industrial and Commercial Bank of China (ICBC) mobile app redesign is a personal project aimed at providing a more user-friendly interface for a diverse user base with different cultural backgrounds and languages.
Problem Statement
Work in Progress
Goals & Metrics
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Users & Audiences
1Work in Progress
Research
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Synthesis
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Proposed Solution
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The Testing
Work in Progress
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